cbt88 Privacy Policy and Data Protection

1. Introduction and Scope

cbt88 ("we", "us", or "the platform") is a safe and reliable online gaming platform in Bangladesh. This Privacy Policy ("Policy") provides a detailed description of how your personal information — that is, information about you as a cbt88 user ("you" or "member") — is collected, used, stored, and kept secure.

By accessing our website cbt88.cam or creating an account, you are giving your consent to the terms of this Privacy Policy. This Policy is an integral part of our Terms and Conditions. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy applies only to information collected through the cbt88 platform. Third-party websites or services are governed by their own privacy policies, for which cbt88 is not responsible.

2. What Information We Collect

cbt88 collects various types of information in order to operate its services. The details by category are provided below:

2.1 Registration and Identity Information

The following information is collected from you when creating an account:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• National ID card or passport number (if identity verification is required)

2.2 Financial Information

To process transactions, we collect the following information:

• bKash, Nagad, Rocket, or bank transfer account number
• Deposit and withdrawal history
• Transaction amount and time

We do not store your complete payment card details. Payment-related information is processed securely through SSL encryption.

2.3 Technical and Usage Information

Our platform automatically collects certain technical information, such as:

• IP address and device type
• Browser name and version
• Login and logout times
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies

2.4 Communication Information

If you contact us via our 24/7 live chat support or by email, a record of that conversation may be retained by us. This helps with improving service quality and with follow-up support.

3. Purpose and Use of Data Collection

cbt88 collects and uses your personal information only for the following legitimate purposes:

• Account management: Verifying your registration, keeping your account active, and ensuring secure login.
• Age verification: This platform is for users aged 21 and above only. Confirming your age is a mandatory process.
• Financial transactions: Processing deposits, withdrawals, and promotional payments.
• Service improvement: Analysing your usage patterns to improve the platform experience.
• Fraud prevention: Detecting irregular activity and addressing security threats.
• Customer support: Responding to your complaints, questions, and requests.
• Responsible gaming: Monitoring your gaming behaviour and providing assistance when needed.
• Legal obligations: Complying with applicable laws and regulations.

Without your permission, we do not sell or share your information with any third party for marketing or advertising purposes.

4. Data Sharing and Third Parties

cbt88 does not sell or rent your personal information to third parties as a matter of policy. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with certain trusted third-party service providers to operate our platform. These include payment processors (related to bKash, Nagad, Rocket), cybersecurity providers, and game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft). These partners receive only the information necessary to provide their services and are bound to comply with our privacy standards.

4.2 Legal Requirements

In the case of a court order, government directive, or legal obligation, we may provide relevant information to the appropriate authority. In such cases, we will provide only the information that is legally required.

4.3 Business Transfer

If cbt88 undergoes a merger, acquisition, or sale of assets, your information may be transferred. In such cases, you will be notified in advance and the new entity will also abide by terms similar to this Privacy Policy.

5. Cookies and Tracking Technologies

cbt88 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: For remembering your preferences and language settings.
• Analytical cookies: To understand platform usage patterns, which helps with service improvement.

You can disable cookies from your browser settings. However, this may limit some functionality of the platform.

6. Data Protection and Security

cbt88 has adopted industry-standard technical and organisational measures to protect your personal information.

• SSL encryption: All data transmission on our platform is secured through SSL/TLS encryption technology.
• Secure servers: Your information is stored on secure servers in a controlled environment.
• Access control: Only authorised staff can access your information, and they are subject to strict confidentiality obligations.
• Regular audits: Our security measures are regularly reviewed and tested.
• Two-factor verification: An additional verification layer is provided to protect your account.

However, complete security cannot be guaranteed when transmitting data over the internet. We take every precaution, but no method is entirely free of flaws.

7. Data Retention Period

cbt88 retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account information: for as long as the account remains active
• Transaction records: generally up to 5 years (in accordance with financial regulations)
• Customer service communications: up to 2 years after the issue is resolved
• Closed account information: for a specific period as required by legal obligations

After the specified period, information is securely deleted or anonymised in a way that prevents you from being identified.

8. Your Rights

cbt88 respects the following rights you have over your personal information:

8.1 Right to Access

You may request to view the information we hold about you at any time. We will provide this information to you within a reasonable time.

8.2 Right to Rectification

If there is any incorrect or outdated information in your account, you may request that it be corrected. Providing accurate information improves the quality of your service.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. We will respect this objection and take action accordingly.

To exercise any of the above rights, please contact our support team.

9. Protection of Minors

cbt88 is strictly for users aged 21 and above. We do not knowingly collect personal information from any person under the age of 21.

If it comes to our attention that a person under the age of 21 has registered on our platform, we will immediately close that account and delete the information collected. If you believe that your child or a minor known to you has registered on our platform, please contact us.

10. Policy Changes and Updates

cbt88 may update this Privacy Policy from time to time. Such changes may occur due to business changes, technological developments, or legal requirements.

For any significant changes, we will notify you at your registered email address or via a notice on the platform. Continued use of the platform after changes have been made will be considered as your agreement to the updated policy.

We display the date of the most recent update at the top of the page. It will be beneficial for you to review this policy regularly.

11. Responsible Gaming and Data

cbt88 gives the highest priority to responsible gaming. Towards this goal, we may use information about your gaming behaviour to identify possible signs of addiction and provide assistance when needed.

If you wish, you can set limits on your own account or take a temporary break. To learn more about responsible gaming, visit our Responsible Gaming page.

12. Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us through the following:

We take all privacy-related requests seriously and are always committed to protecting your information. Thank you for your trust in cbt88.